ISO 9001 is an international standard for quality management systems (QMS), published by the International Organization for Standardization (ISO). It provides a set of principles and requirements that organizations of any size or sector can use to enhance their operations, improve efficiency, and consistently deliver products or services that meet customer expectations and regulatory requirements.

The key components of ISO 9001 compliance are:

• Customer Focus
• Leadership
• Engagement of People
• Process Approach
• Continuous Improvement
• Evidence-Based Decision Making
• Relationship Management